Support Blog

Steps if you are able to launch Unfair Advantage:

1. Double click the LAUNCH UA icon on your desktop.
2. Click PORTFOLIO along the top.
3. Select RESTORE PORTFOLIO.
4. Choose the most recent date with the biggest file size, and click the OK button.
   

Steps if you are NOT able to launch Unfair Advantage:

1. Navigate to the START button and select MY COMPUTER (Windows XP) or COMPUTER (Windows Vista).
2. Select the hard drive where you installed Unfair Advantage.
3. Go to the folder \ua\archives.
4. Click the VIEWS icon in the Windows Explorer and choose DETAILS.
   Navigate to the SIZE column and click it until you get the highest to the lowest file size.
   Look for the PORTFILE.ADM file.
   Choose a backup file (i.e portfile.r1 …, portfile.b1 …, portfile.d1 …, portfile.m1 …) which compares to the size of the PORTFILE.ADM file.
   
5. Delete the PORTFILE.ADM file and rename the backup file (i.e portfile.r1) to PORTFILE.ADM.
   
6. Go back to your desktop and double click LANUCH UA.

Issue:

• gap in the data
• history missing
• the chart doesn’t look right
• data missing

Versions affected:

• all UA versions

Solution for Futures

• Click LAUNCH UA on your desktop,
• select DATABASE from the main menu,
• click REFRESH (DATABASE) PRICE HISTORY,
• hit the first tab SELECT MARKETS,
• type in and hit the DOWNLOAD button.
• This process may take a few minutes.
  

Solution for Stocks

• Click LAUNCH UA on your desktop,
• select DATABASE from the main menu,
• click REFRESH (DATABASE) PRICE HISTORY,
• hit the first tab SELECT MARKETS,
• change the ‘Market Type’ to ALL STOCKS AND MUTUAL FUNDS,
• type in and hit the DOWNLOAD button.
• This process may take a few minutes.
  

Solution for all portfolios

• Click LAUNCH UA on your desktop,
• select DATABASE from the main menu,
• click REFRESH (DATABASE) PRICE HISTORY,
• hit the second tab SELECT PORTFOLIO,
• and hit the DOWNLOAD button.
• This process may take a few minutes.
  

Requirements:

• • Installation of Unfair Advantage version 2.10.8
  • Upgrade to the latest build

Click here to upgrade to the latest version

1. Write down your User ID and User Number.
   (To find your User ID/User Number double click ‘Launch UA’ on your Windows desktop, navigate to ‘Preferences’ along the top, )
2. Also backup your PORTFILE.ADM file which is found in your C:\UA\Archives directory, and paste it into a different location such as your desktop.
   (This step is only important for custom made portfolios. If you downloaded a vendor portfolio you can skip this step.)

   Copy the PORTFILE.ADM file to a external drive, or thumb drive for transfer to a new PC.

3. Uninstall your previous version.
   Make sure to also delete the folder C:\ua (default location) from your local drive.
   (This step is very important for a reinstallation of the Software.)
4. Go to the download page and download UA to the Windows Desktop.

   UA Download Page.

5. When done saving, execute or unzip the downloaded file.
6. Follow the on-screen directions and launch the program after the installation.
7. Type in your permanent User ID and User Number and download to unlock Unfair Advantage.
8. Copy your saved PORTFILE.ADM file into your C:\UA\Archives directory.
   (Click here for instructions how to move a portfolio.)
9. Rewrite the Files in the Unfair Advantage.
   (Click LAUNCH UA on your desktop | navigate to PORTFOLIO along the top | click SELECT ALL | navigate again to PORTFOLIO | select REWRITE FILE IMMEDIATELY.)
   (This process may take several minutes to complete.)

1. To create a basic portfolio, click the “Portfolio” menu at the top of your UA screen, and then click “Create new Portfolio”. A screen much like the example below displays.

   

2. The first thing you’ll do is name your new portfolio. Simply type a description or whatever nomenclature you prefer into the “Name” text box. (We used “Portfolio” in the example above). The default location is a directory whose name matches the portfolio name within the C:\UA\Files subdirectory.

   

3. The Selecting Data Series screen appears (this example is for Symbol C2, Cash contract, CSI File Format).
   In case you don’t know the symbol or csi number, click the “Markets” button (near to Symbols) to display a list for market selection.
4. Of special interest will be the Contract Selection tabs (Futures, IFG, Nth Nearest, Back-Adjusted, Gann, Cash, Option), which describe the available contracts.
   If you wish to learn more about the different choices, click here.
5. The File Format is also another important feature. You can export data into ASCII, Excel, CSIM, MetaStock and CSI file format.
   If you wish to learn more about the file format, click here.

   

6. Click ‘Yes’ to accept to build the hard disk files.
   You’ll find the created files (exported files) within the \UA\Files\ subdirectory.

   

7. You should be able to see your created portfolio, and also the created contract.
8. At the bottom of your UA chart is a pair of tabs offering “Chart” and “Table”. The default presentation is of a chart, but you can easily view a numerical table of the data on your screen by clicking the “Table” tab.

   

9. To add more symbols to an existing portfolio first open the “Select Portfolio” drop down menu and choose the portfolio.
10. Than click “Add File to Portfolio” in the Portfolio Manager panel, or click the “Add Market” button on the UA toolbar to get to the Selecting Data Series screen (step 3).

    

11. If you need further information about building a portfolio, or adding a symbol to your portfolio please refer to our online manual.

All the steps are vital for a clean reinstallation of Unfair Advantage.

1. Click the Windows ‘Start’ button and navigate to ‘Control Panel’.
   Click ‘Add or Remove Programs’ on Win XP, or ‘Programs and Features’ on Win Vista/7.
2. Select ‘CSI’s Unfair Advantage’ from the list and hit the ‘Remove’ button.
   

   Windows Vista/7 has the ‘Uninstall’ button above the list.
   

3. The uninstall process will start.
   After a few seconds you will get a ‘CSI Unfair Advantage Uninstall’ pop-up window.
   Check the ‘Delete Database Files’ box and click the ‘Yes’ button to proceed.
   
4. The process will continue to uninstall the software.
5. To backup your previous portfolios and settings proceed with this Step. If you do not want to back-up your portfolios proceed with Step 6.

   Navigate to the Windows ‘Start’ button and click ‘My Computer’ on Win XP, or ‘Computer’ on Win Vista/7.
   Click your local hard drive C:\ (or the drive you installed Unfair Advantage) and click the sub-folder ‘Archives’ (full path C:\ua\Archives).
   Right click the ‘portfile.adm’ file and choose ‘Copy’ from the menu.
   You can now choose any destination. Right click and choose ‘Paste’ from the menu.
   

6. To completely remove Unfair Advantage from you hard drive you will need to remove the C:\ua folder.
   Navigete to the Windows ‘Start’ button and click ‘My Computer’ on Win XP, or ‘Computer’ on Win Vista/7.
   Click your local hard drive C:\ (or the drive you installed Unfair Advantage), right click the ‘ua’ folder (full path C:\ua) and choose ‘Delete’ from the menu.
   
7. You successfully removed Unfair Advantage from your hard drive.

There are two ways of finding/inserting the Unfair Advantage User ID and User Number.

1. Click the icon “UA EzDownloader” on your desktop.
   [If you do not have the icon on your desktop click the START button | navigate to (ALL) PROGRAMS | choose the CSI Unfair Advantage folder | click UA EzDownloader].
   
2. Click the icon “Launch UA” on your desktop.
   [If you do not have the icon on your desktop click the START button | navigate to (ALL) PROGRAMS | choose the CSI Unfair Advantage folder | click Launch UA].

   Navigate to PREFERENCES along the top.
   Select ‘ACCOUNT’ from the list.
   

A new Firewall/Anti-Virus upgrade/installation could blocks Unfair Advantage’s from getting its updates.
If you are not able to configure your Firewall/Anti-Virus to work with Unfair Advantage, there is another way of getting the data.

1. Click ‘LAUNCH UA’ on your desktop.
2. Select ‘PREFERENCES’ from the main menu.
   
3. Select ‘DOWNLOAD PREFERENCES’ from the menu, and choose ‘BROWSER’ from the Download Method drop down menu.
4. Click the “OK” button.
   
5. Start a daily distribution by clicking the icon ‘DOWNLOAD DATA’.
   
6. Click the ‘OK’ button.
   
7. Click the ‘SAVE’ button.
   
8. Choose the Unfair Advantage folder (default C:\ua).
9. Click the ‘SAVE’ button.
   
10. After the download is complete return to the Unfair Advantage program and click the ‘OK’ button.
    
11. You should see Unfair Advantage updating the data.

1. Go to your Desktop and double click the icon “Launch UA”.
   
2. Select “PORTFOLIO” from the main menu bar.
3. Select “CREATE NEW PORTFOLIO” from the “PORTFOLIO” menu.
   
4. Type in a name for your portfolio (i.e. Spread) and click the “OK” button.
   
5. Choose your symbols (i.e C2 for Corn combined session, and W2 for Wheat combined session).
6. Select the tab “Back Adjusting” or “Nth Nearest” (i.e. Back Adjusting) and choose your settings.
7. Click the “OK” button.
   
8. Click the “YES” button to create the hard disk files.
   
9. Open each symbol as a chart.
   
10. Select “CHART” from the main menu.
11. Select “OVERLAY DATA CHART” from the “CHART” menu.
    
12. Select “CHART” from the main menu again.
13. Select “STUDY TOOLBAR” from the “CHART” menu.
14. Click the “ADD STUDY” button in the Study Toolbar window.
    
15. Select “SPREAD” from the drop down menu and click the “OK” button.
    
16. Drag the study over to the chart.
    

Unfortunately we don’t have a manual for the latest Unfair Advantage version.
But fortunately we didn’t change the Unfair Advantage core too much and matches the older Unfair Advantage version.
Some design changes were made in the newer version.

Please use the link below to get our online manual and learn more about our Unfair Advantage software.
http://csidata.com/custserv/onlinehelp/OnlineManual/